Frequently Asked Questions
Below are some of the most commonly asked questions about our Assisted Living Residences:
Q: May I come and go as I please?
A: Yes! For your security, we ask you to let us know when you are leaving and your anticipated time of return. The doors are locked and the alarm system activated overnight. In addition, we have staff on duty 24 hours a day, seven days a week, 365 days a year to ensure safe ingress and egress.
Q: What happens if I become ill?
A: One of our nurses or staff members will be available to assess your situation and determine what steps need to be taken to get you the care that you need. We will be here to assist you in calling your family doctor and to follow any instructions given by the doctor. We will also help you get in touch with family and friends. In the event of emergency, 911 will be contacted.
Q: May I smoke in my room?
A: For everyone's health and safety, The Terrace at Grovepark is a smoke-free facility. That means that smoking is only allowed outdoors in designated areas.
Q: What kinds of activities are available?
A: The activity program at the Terrace at Grovepark affords the residents with fellowship and stimulation. Join in parties, exercise programs, picnics, shopping trips, and a whole array of other special events.
Q: Will I be safe?
A: The Terrace at Grovepark is state and city approved for fire safety. Each room is equipped with a sprinkler system. The Alabama Department of Public Health, as well as the local fire department routinely inspects our facility. There is an alarm system on doors to alert staff of any unauthorized entry.
Q: May I have visitors?
A: There are no set visiting hours or curfews. You may enjoy your friends and family anytime.
Q: What about the food?
A: If you like home cooking, you will love The Terrace at Grovepark—homemade cakes and pies, rolls, chicken and dumplings, garden fresh vegetables. Ice cream socials are a real treat. Our menu system offers a wide variety of food for you to enjoy. Three balanced meals are provided daily as well as nutritional snacks. Special diets can be accommodated.
Q: May I decorate my own room?
A: Yes, you may hang your pictures and family portraits, bring your favorite blanket, pillow, and comforter, or bring your favorite pieces of furniture. Our rooms are completely unfurnished so you are welcome to surround yourself with the things that have meant so much to you over the years.
Q: Do I bring my own linens?
A: All linens and towels are provided at the Terrace at Grovepark. If preferred, we can provide laundry service for your personal items as well as the linens and towels.
Q: What about utility bills?
A: All utilities are covered by your monthly rent. Only your private telephone charges remain extra.
Q: How do you provide for my spiritual needs?
A: Regularly scheduled devotional times are provided by local churches. All religious services are non-denominational.
Q: What if my physical condition changes and I need more care on a long-term basis?
A: You would have several choices depending on the type of care you need. If you need additional care on a temporary basis, other than the care that our on-site nurses can give, you can get the service through one of the local certified home health agencies. If you need skilled, around-the-clock nursing care, we will assist you in transferring to the facility of your choice.